Accessibility statement

This accessibility statement applies to www.norfolkbusinessboard.co.uk.

This website is run by Norfolk County Council.

We want as many people as possible to be able to use this website.

For example, that means you should be able to:

Change colours, contrast levels and fonts
Zoom in up to 400% without text spilling off the screen and without content being truncated or overlapping
Navigate most of the website using just a keyboard
Navigate most of the website using speech recognition software
Listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We aim to meet the World Wide Web Consortium (W3C) Web Content Accessibility Guidelines (WCAG) 2.2 at AA level.

However, we know some parts of this website are not fully accessible:

The site search form field does not have an accessible label
The cookie control has several accessibility issues that may make it difficult to use for visually impaired people

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or Braille, email norfolkbusinessboard@norfolk.gov.uk.

We're always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we're not meeting accessibility requirements, email webaccessibility@norfolk.gov.uk.

We'll consider your request and get back to you in three working days.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the 'accessibility regulations'). If you're not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website's accessibility

Norfolk County Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.2 AA standard.

Non-accessible content

The content listed below is non-accessible for the following reason.

Non-compliance with the accessibility regulations

Accessible labels

The site search form field does not have an accessible label. This fails WCAG 3.3.2 Labels or Instructions and WCAG 4.1.2 Name, Role, Value.

Cookie control

The cookie control has several accessibility issues:

The modal dialog that appears when a user selects the 'Customize' button does not have an appropriate role, accessible name or aria-modal attribute. This fails WCAG 4.1.2 Name, Role, Value and WCAG 3.3.2 Labels or Instructions
Some buttons in the dialog do not have sufficiently descriptive accessible names. This fails WCAG 1.3.1 Info and Relationships
Some colour combinations used do not have sufficient colour contrast and rely on colour to communicate a state change. This fails WCAG 1.4.3 Contrast (Minimum) and WCAG 1.4.1 Use of Color

Preparation of this accessibility statement

This statement was prepared on 16 September 2024. The statement was last reviewed on 3 January 2025.

This website was last tested in September 2024. Norfolk County Council's Digital Customer Experience Team carried out the test.

We tested the website www.norfolkbusinessboard.co.uk using automated and manual tests. We used:

Accessibility Insights for Web browser extension
Web Developer browser extension
Stylus browser extension
Colourcontrast.cc browser extension

We used a sample-based approach to auditing, based on the Website Accessibility Conformance Evaluation Methodology (WCAG-EM).